How fast does it text back?

Seconds, not minutes. The reply lands while they're still holding the phone, before they've dialled the next firm.

Does it text from my number?

Yes. The message comes from your business number, so it reads like you replying, and their reply lands back in the same thread.

What if I pick up the call myself?

Nothing happens. It only fires on calls that actually go unanswered, so customers never get a text about a call you took.

Does it sound like a robot?

No. It writes plain, short messages in your business's name, and it's set up with your real answers: your patch, your prices, your availability. If it doesn't know something, it says so and passes it to you.

It's part of the TRAYD System, at £297/mo, along with reviews, follow-up, booking and local SEO. Month to month, 30-day money-back guarantee.

Missed-call text-back

Every missed call gets an answer in seconds.

You're under a sink with both hands full and the phone rings out. That customer doesn't leave a voicemail. They ring the next name on the list. TRAYD texts them straight back, answers what they asked, and gets them in the diary.

✓Missed call booked in

The problem

A missed call is a job somebody else does

Call analytics firm Invoca put 27% of calls to home-services businesses as unanswered (Invoca, 2024). Nobody misses them on purpose. You're up a ladder, under a floor, or driving. But the person on the other end has a problem now, and a list of three numbers. The one who answers gets the work, and it's rarely the best tradesman on the list.

How it works

Text out before they've put the phone down

The moment a call to your business number goes unanswered, TRAYD sends a text from that same number: who you are, sorry we missed you, what do you need. Then it holds an actual conversation: answers the obvious questions, works out the job, and offers times you've genuinely got free. You get the whole thread on your phone, already sorted.

Texts back within seconds, day or night
Sends from your business number, not a stranger's
Books straight onto your calendar

What makes it different

Not an auto-reply that says “we'll call you back”

A canned auto-reply buys you about thirty seconds of goodwill and then they ring someone else anyway. This one answers. Do you cover my postcode, how soon can you come, roughly what does that cost, are you registered. Those are the questions that decide whether they wait for you or move on. It knows your prices, your patch and your diary because we set it up with you.

Who it's for

For anyone whose hands are usually full

One-man bands who can't be on the tools and on the phone at once. Small crews where the phone is whoever's nearest. Firms that go quiet all day then find six missed calls at five o'clock. Missed-call text-back is part of the TRAYD System at £297/mo. If you'd rather the call was answered live in the first place, that's TRAYD OS.

Questions

What tradespeople ask us.

How fast does it text back?: Seconds, not minutes. The reply lands while they're still holding the phone, before they've dialled the next firm.
Does it text from my number?: Yes. The message comes from your business number, so it reads like you replying, and their reply lands back in the same thread.
What if I pick up the call myself?: Nothing happens. It only fires on calls that actually go unanswered, so customers never get a text about a call you took.
Does it sound like a robot?: No. It writes plain, short messages in your business's name, and it's set up with your real answers: your patch, your prices, your availability. If it doesn't know something, it says so and passes it to you.
What does it cost?: It's part of the TRAYD System, at £297/mo, along with reviews, follow-up, booking and local SEO. Month to month, 30-day money-back guarantee.

Ready to stop losing jobs to a website that doesn't work?

Book a 15-minute demo. We'll show you exactly what we'd build for your business.

No pressure, no tech setup.