A full front desk. Nobody sitting in it.
TRAYD OS answers every call live, day and night. It quotes, it schedules, it follows up over text, email and phone. It is the entire front office of a contracting business, running itself while you do the job you're actually good at.
The whole front office, without the front office
TRAYD OS is everything in the TRAYD System (website, text-back, reviews, booking, local SEO) plus the two things that normally need somebody sat at a desk. An AI receptionist that answers your phone live, every time it rings. And an AI agent that quotes, schedules and follows up across every channel. A front desk costs somewhere around £2,000 a month once you've covered salary, NI, pension and holiday. And it clocks off at five.
- Everything in the TRAYD System, included
- A front desk that works nights and Sundays
- £3,000/mo plus a £7,500 setup. Month to month, cancel anytime
Every call answered, live, 24 hours a day
Not a voicemail and not a phone menu. It picks up, has a proper conversation, works out what the customer needs, and either books it or gets it to you. Three in the morning, Sunday afternoon, or while you're twenty feet up. The phone gets answered the same way every time. Urgent jobs come straight to your mobile. Everything else lands in the diary with the details already taken.
- Answers on the first ring, day or night
- Takes the details and books the job
- Emergencies escalated straight to you
Quotes sent, jobs scheduled, leads chased
Behind the phone sits the part that does the admin nobody enjoys. It gets the quote out while the job's still fresh, chases it politely until you have a yes, a no or a date, and moves the appointment when the customer suddenly needs Thursday instead of Tuesday. Text, email, phone, web form: every channel, one thread per job, all of it on your phone if you ever want to look.
- Quotes out the same day, not next weekend
- Follow-up until there's a real answer
- Every channel in a single thread
For the contractor who just wants to do the job
TRAYD OS suits firms where the phone has quietly become a full-time role: vans out, a diary that changes hourly, and someone losing an afternoon a week to admin they never trained for. It also suits the one-man band who is superb on the tools and hates the phone. If you're not there yet, the TRAYD System at £297/mo catches what you miss, and you can move up whenever it gets loud enough.
What the front desk costs, replaced.
A full-time front desk runs about £2,000 a month before it answers a single late-night call. TRAYD OS answers all of them.
TRAYD OS
AI runs your front desk.
Everything in the System, plus:
- AI receptionist answers every call, live, 24/7
- AI agent quotes, schedules and follows up on every channel
- Emergencies escalated straight to your mobile
Plus a £7,500 setup. TRAYD OS is built around your business rather than configured from a template.
What tradespeople ask us.
- Why is TRAYD OS £3,000 a month?
- Because it does the job you'd otherwise hire for. A full-time front desk runs to somewhere around £2,000 a month by the time you've covered salary, NI, pension and holiday, and that is for forty hours a week. TRAYD OS covers those hours plus every night, weekend and bank holiday, and nobody has to manage it.
- Does it actually answer the phone, or just text?
- It answers. A live voice conversation on every call, not a text after the fact. Missed-call text-back is the System's job. With TRAYD OS the call doesn't get missed in the first place.
- What if it can't answer something?
- It says so plainly, takes the details, and hands it to you with the whole conversation written down. It won't invent a price or promise a date you can't make. We agree those rules with you before it goes live.
- Can I start smaller and move up?
- Yes. Start on the TRAYD System at £297/mo and move to OS when the phone becomes the bottleneck. Your website and everything in it carries straight over. No rebuild.
- Do I still get a website?
- Yes. Everything in the Website plan and the TRAYD System is included in OS. It's the whole thing, top to bottom, run for you.
Ready to stop losing jobs to a website that doesn't work?
Book a 15-minute demo. We'll show you exactly what we'd build for your business.
No pressure, no tech setup.