Every call answered. Every quote chased.
There are two levels, depending on how much you want off your plate. In the TRAYD System, AI catches what you miss. It texts back, answers questions and chases your open quotes. In TRAYD OS, it picks the phone up live, day and night.
Example text conversation with Ingram & Co. Ingram & Co: Ingram & Co here, out of hours. Is it urgent? Customer: No, boiler just needs a service Ingram & Co: Booked. Monday 8am, first call ✅
AI catches what you miss
Part of the TRAYD System. Every missed call gets a text back in seconds. Every enquiry that comes in through the website gets an answer. Every quote you've sent gets chased on day three, day seven and day fourteen, politely, over text and email, until you get a yes, a no, or a date in the diary. You stay on the tools; nothing goes cold in a pile.
- Texts back the calls you couldn't take
- Answers questions over text and email
- Chases open quotes until there's an answer
AI runs your front desk
That's TRAYD OS. The phone gets answered live, on the first ring, every time it rings: three in the morning, Sunday afternoon, mid-job. A real conversation, not a menu and not a voicemail. It takes the details, books the slot, sends the quote and passes the urgent stuff straight to you. Nobody sits at a front desk, because there isn't one.
- Live voice on every call, 24/7
- Books, quotes and schedules on the call
- Emergencies escalated to you immediately
It knows your prices, your patch and your diary
Before anything goes live we sit down and set the rules with you: which postcodes you cover, what you charge for a callout, how far ahead you'll book, what counts as an emergency, what you never take on. It works inside those rules. When something falls outside them it says so plainly and hands it to you. It won't invent a price or promise a date you can't make.
Most contractors should start at level one
If you answer most of your calls and the real leak is quotes going quiet, the System at £297/mo is the fit. If the phone rings while you're already on a job, all day, and answering it properly would be somebody's full-time role. That's when a front desk starts to pay for itself, and TRAYD OS covers every hour of it, not just nine to five. You can move up whenever it gets loud enough.
What tradespeople ask us.
- What's the difference between follow-up and the receptionist?
- Follow-up works after the fact. It texts back a missed call and chases quotes over text and email. The receptionist means the call is answered live, out loud, so it never gets missed in the first place. Follow-up is in the System; the receptionist is TRAYD OS.
- Does it sound like a robot?
- It's a natural-sounding voice having a normal conversation. It asks questions, listens, and answers in your business's name. It's not a phone menu and it's not reading a script at anyone.
- What if it can't answer something?
- It says it'll get you to confirm, takes the details, and flags it to you with the whole conversation written down. Better a straight “I'll get John to call you back” than a made-up answer you have to unpick later.
- Does it work out of hours?
- That's most of the value. Nights, weekends and bank holidays are when the competition goes to voicemail, and when a homeowner with no heat is ringing round.
- How much is it?
- AI follow-up comes with the TRAYD System, at £297/mo. The live 24/7 receptionist is TRAYD OS at £3,000/mo. Both month to month, both covered by the 30-day money-back guarantee.
Ready to stop losing jobs to a website that doesn't work?
Book a 15-minute demo. We'll show you exactly what we'd build for your business.
No pressure, no tech setup.